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ben waters samantha clark pc pitstop port macquarie business awards 3ben waters samantha clark pc pitstop port macquarie business awards 2

PC Pitstop is so very proud to be inducted into the Port Macquarie Chamber of Commerce Hall of Fame.

This is a rare feat shared only by a handful of other local standout businesses who recognise the importance of putting their teams and customers first at every possible opportunity.

We love Port Macquarie! We love building businesses in Port Macquarie - We love supporting local other local businesses and love supporting local jobs.

It makes winning prestigious awards like this even more enjoyable.

Over the years, PC Pitstop has won a variety of Awards across both the Business Choice and Judged categories.

PC Pitstop were announced the winners of the following awards:

* Environmentally Sustainable Award in 2010 (Judged)
* Embracing technology in 2011 (Judged)
* Employer of Choice 2013 (Judged)
* Young Entrepreneur 2013 - Samantha Clark (Judged)
* Employer of Choice 2014 (Judged)
* Professional & Business Services 5 employees or less in 2014(Popular Business Choice)

Through service we grow. We look forward to many more years of community involvement and service!

 

 

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PC Pitstop has outgrown another location! So we packed up everything and moved just 400 Meters around the corner from our old store to our brand new location at 2/10 Bellbowrie Street Port Macquarie.

We needed more room - twice as much in fact and our lovely customers needed more room to park - the solution - this brand new state of the art facility with easy street and pitstop parking. 

The team loves the new location - bigger check-in bench, workshop space for 24 devices to be reapired at once, conference and training facilities, boadroom, dedicated staff relaxation room, kitcken, fully ducted air conditioning and state of the art alarm and video survelance facilities.

The upgrades will see PC Pitstop porpelled into the next 10 years of service. We not only invested in the businesses future growth - but that of the communities. We love doing business in Port Macquarie and our team love having a comfortable place to work! Thank you for all of your support in the past and we look forward to seeing you in the new store soon! Come say hi!!

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Posted by on in In the Community

Do you love PC Pitstop?

NSW Fair Trading’s popular I love my local business competition is back for 2014. 

In its work to promote a fair marketplace, Fair Trading recognises that the vast majority of local businesses do the right thing and play a critical role in the local community. That is why NSW consumers are being encouraged to nominate their favourite local business by telling Fair Trading, in 60 words or less, what they love about them and why. There are six prizes of $250 to be won!

Consumers can nominate a local business which goes out of their way to do the right thing by their customers. It might be because of their excellent customer service, or the fact they proudly sponsor charitable and community causes; it might simply be that they are really good on the tools or have the funkiest retail shop in town!

All shortlisted entries will be promoted on Fair Tradings Facebook page, which has close to 40,000 followers. Shortlisted and winning entries may attract local media interest.

We have also created some resources for businesses to use to help them promote the competition to their customers, including a downloadable poster, web images and more. Go to the I love my local business page on the Fair Trading website to find out more. 

The competition runs from Monday 13 October – Sunday 9 November 2014.

For more information and to enter go to Fair Trading’s Facebook page at www.facebook.com/FairTradingNSW

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A BIG congratulations to Donna Clarke for being the lucky winner of our latest customer feedback survey!! Donna will spend a lovely night without or with the kids at the observatory - Port Macquarie's best address - all with chocolate and local wine on arrival. All customers have a chance to win! Simply complete the survey HERE:

http://www.pcpitstop.com.au/index.php/en/contact/survey

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Stoked!

Thank you for your ongoing support and stay tuned for the results at next Friday night's Gala Dinner.

  • Young Entrepreneur
  • Excellence in Small Business
  • Excellence in Workplace Health and Safety
  • Employer of ChoiceProfessional & Business Services (less than 5 employees)
    & Young Business Executive for our Store Manager Tristan Piper!

Business Awards logo 2014 HCCU v2 FINALIST copy

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Gift Vouchers

Gift Vouchers are available in denominations over $10 at your nearest PC Pitstop or via the Online Store.

GIFT VOUCHER TERMS AND CONDITIONS

  1. Your Gift Voucher may only be used in store or online at PC Pitstop Australia.
  2. If you wish to make a purchase for an amount that exceeds the Gift Voucher, you will be required to pay the excess amount using another payment method.
  3. No change can given for amounts under the voucher’s dollar value.
  4. You cannot obtain any cash advance with your Gift Voucher or redeem the voucher for cash.
  5. Your Gift Voucher is valid for 12 months from the date of purchase.
  6. You must present the voucher at the time of purchase to validate the amount or use the code issued.
  7. Treat your voucher like cash, lost or stolen vouchers cannot be replaced or refunded.
  8. You cannot cancel or change your voucher for a different denomination or type of gift voucher or another tender, cash or discount.
  9. Goods that are purchased with the Gift Voucher or in part purchased with the Gift Voucher are subject to PC Pitstop’s refund and credit policy.

    online store gift voucher


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Your Winning Team

We work hard to hone our skills for you – THE CUSTOMER – and we’ve been rewarded for it!

Keep providing feedback of the services you receive at PC Pitstop. Email: This email address is being protected from spambots. You need JavaScript enabled to view it. or complete the Feedback Survey to WIN a FREE midweek escape at The Observatory hotel in Port Macquarie!

We hear you – and it keeps us WINNING FOR YOU!

  • Employer of Choice

  • Young Entrepreneur 18-35yrs

  • Excellence in Small Business

  • Best Employer for Training & Support

  • Embracing Technology

  • Environmentally Sustainable

         AWARDLOGOS          

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Resources

 


  •         Sign up to the e-newsletter – genuine helpful advice and featured success stories
  •         Subscribe to the blog –your weekly dose of IT tips, tricks, news and a freebie or two of course
  •         Get FREE downloads – top free programs for various users, plus reminder posters for the family or workmates
  •         Attend exciting events – tailored to client needs and delivered by experts across a range of industries, plus enter our Technology Awards

 

  •          Huge range of computers, components, peripherals and accessories – FREE shipping for Australian orders over $500.
  •         Step by step downloadable e-Books

-          General Computing for Beginners

-          Working with Word 2007 (Part 1)

-          Working with Word 2007 (Part 2)

-          Working with Photos

-          Introduction to the Internet

-          Introduction to Skype

-          Introduction to Facebook

-          Facebook for Business Basics

-          Excel for Beginners

-          Email for Beginners

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Shopped with Us Recently? :: WIN a Mid Week Escape!

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We have 4 Overnight Escape Packages to give away! Stay at Port Macquarie's best address - The Observatory.

Be our VIP guest - be pampered with award winning Cassegrain wine and chocolates on arrival.

Be spoilt - relax, unwind and enjoy the best of Port Macquarie has to offer!

Courtesy of the team here at PC Pitstop for completing your customer experience survey >>> HERE <<<.

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PC Pitstop Observatory Overnight Escape Package 930x257px

We have 4 Overnight Escape Packages to give away! Stay at Port Macquarie's best address - The Observatory.

Be our VIP guest - be pampered with award winning Cassegrain wine and chocolates on arrival.

Be spoilt - relax, unwind and enjoy the best of Port Macquarie has to offer!

Courtesy of the team here at PC Pitstop for completing your customer experience survey >>> HERE <<<

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Get behind this INCREDIBLE young woman!

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Kylie is on a mission to run to raise money for MS.

And that's just one of her many charitable projects on the go!

FIND OUT HOW YOUR BUSINESS CAN GET ON HER BACK - ON HER TSHIRTS - FOR FANTASTIC MEDIA COVERAGE

DONATE HERE and get all the info about sponsorship, LIKE her facebook page 1500km4ms, and SHARE this blog!

Port Macquarie breeds some amazing folks, right?!

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Not convinced we are the Most Trusted IT Provider and Fastest iPhone Repairer on the Mid North Coast?

TAKE IT FROM THE PEOPLE - They come from far and wide and are home users, business users, beginners and pros!

  • Considerate, rang several times to let us know about installation time. STANLEY, BONNY HILLS
  • I am one happy new customer. Keep it up guys your service is tops. I’ll be back for sure. AGNES LINSEN-PEREZ, JOHNS RIVER
  • Would definitely use PC Pitstop again. Worth the drive! TINA DENNIS, SANCROX
  • For someone who is not computer minded, I found that the technicians put you at ease and DON’T treat you like an idiot. S & A LULHAM, LAKE CATHIE
  • Had excellent telephone manner with patience to explain in a way that I could understand. SUE, PMQ

 

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You too can send post us a REVIEW >>> HERE <<< on our facebook page

OR

Send us an email or give us call if you have something you'd specifically like to discuss or suggest

- YOUR FEEDBACK HELPS US GROW! -

 

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embracetch

PC Pitstop are simply the best in the business.  We stand behind our customers and our name...
...and this is YOUR PC Pitstop 5½ Point Guarantee to prove it....

 

1.    Unbelievable Service – You will be informed about your computer the same business day.  If you don’t hear from us on the same day, your service or repair is FREE and you will receive quarterly Tune-up services for FREE for the next 12 months.
2.    Virus Protection – If we cannot successfully remove a virus on your computer the first time, you will receive FREE Norton Internet Security software for a further 12 months AND you will receive quarterly Tune-up services for FREE for the next 12 months.
3.    Fix it or Double it – If you are informed that PC Pitstop can fix your computer and we can’t, you will receive a credit for DOUBLE the price we quoted, PLUS we will pay for a competitor of your choice to fix it.
4.    Risk Free Recovery – If you are informed your data can be recovered, and it isn’t, you will receive a credit for DOUBLE the price we quoted, PLUS a FREE 500GB External Hard Drive for your backup.
5.    Time is Your Biggest Asset – If PC Pitstop does not have your computer ready for you by the time we agreed, your service charge will be waived, your computer will be delivered to your home or office at no charge, AND you will receive quarterly tune ups for FREE for the next 12 months.
5 ½  Raving Referral – If PC Pitstop receives a referral from you and we don’t follow it up by the next business day, you will receive FREE quarterly Tune-up services for the next 12 months!

 

*Click HERE for full Terms and Conditions

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Check this one out...just had to share!

This is Tristan:

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This is one very damaged (run-over?) iPhone:

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Wouldn't expect to ever get data back of that thing right?

 

guesswhat2

He did!

Most data recoveries take a day or 2 at PC Pitstop. Really, really damaged device recoveries like this one can be sent away like this one and are done in a week with a 99% success rate.

Awesome news for this customer.

Precious family photos SAVED!

Tristan...you're kinda amazing.

tristan-champ

Ok, ok. You're a CHAMPION!  ;)

Come and see him for yourself!

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Natalie Barnes|Graphic Artist | Creative Jane

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Tell us about your business:
Based in Frederickton Creative Jane provides a range of creative concepts and marketing solutions through print and digital media.


What's been your most outstanding achievement?
I have had the opportunity through Snap Toowoomba to work with Moree Tourism. Designing Adverts, Billboards, Brochures and everything in-between. They are a great bunch of people and they have won inland tourism awards the past two years for Visitor Information and Services. I believe my design has helped them achieve this.


How do you WOW your clients?
I like to think I bring a vibrant fresh outlook to all my clients. A bit of ‘the skies the limit’ kind of approach. 

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What are your top 3 technology tips?
BACKUP, BACKUP, BACKUP! Using social media to an advantage.. Did I mention BACKUP?


What can't you live without?
Easy.. iPhone, Laptop, Music (and my awesome partner)


What value and benefit have you or your business gained by being a client of PC Pitstop?
Ongoing support and advice. No matter how stupid I think my question is they always have an answer without making me feel silly for asking.


My PC Pitstop B2B Offer
Need some Invitations, Business Cards or Calendars?
Receive 1 hour FREE artwork design when you spend $90 or more in one transaction at PC Pitstop during the month of September. *(Valued at $66)


* Offer cannot be used in conjunction with any other Creative Jane offer. 1 offer per customer, per transaction. Printing must be arranged through Creative Jane. Offer valid until September 30th, 2013.

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Contact Natalie by emailing: This email address is being protected from spambots. You need JavaScript enabled to view it.

Read more: >>> CREATIVE JANE ON FACEBOOK <<<

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Posted by on in Tech News

Heard of Google Glass?

Yep, it's kind of amazing.

This infographic explains all.

Medical people...get excited!

 

SEE IT BIGGER >>> HERE <<<

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Port Macquaie's star triathlete Robert Johnston sets his upcoming race date calendar - and it's an action packed one at that!

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PC Pitstop supported and medal winning local, Robbie, who took a short break to raise his gorgeous son Thomas, now 27months, shows no sign of slowing down for the end of 2013.

From the Sunshine Coast to Canberra, Robbie has a fierce training regime and positive mental attitude to ensure success over the coming 6 months.

"Rob's dedication never ceases to amaze me. When we're all still sleeping, he's up at the crack of dawn pushing for his PB every day. He's an inspiration and all his efforts are reaping deserving rewards. We couldn't be more proud and are watching eagerly for what incredible limits he will reach next!...”

Ben Waters, PC Pitstop, Sponsor


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To encourage Robbie, get along to one of his Upcoming Events below, follow his progress on facebook >>> HERE <<<, or check out his website for Sponsorship Info, Results and Race Re-Caps >>> www.robertjohnston.com.au <<<

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The other day we gladly gave away an ex-lease laptop to a very special Port Macquarie family. Their story is a tear-jerker and their hearts are big. For people that ask for nothing...this was the least we could do.

pcpitstop port news jun13

A PORT Macquarie boy will make history as the first child with Hunter syndrome in Australia to have a bone marrow transplant.

This week marks the start of Jace Knowles’ treatment at Westmead Children’s Hospital.

The three-year-old will have his bone marrow harvested, and stored, followed by chemotherapy and a bone marrow transplant containing cord blood, the richest source of enzymes and cells.

Hunter syndrome, a rare degenerative condition, is causing Jace’s organs to shut down.

Mick and Tara Knowles hope the transplant will help prevent further deterioration of their son’s bones, organs, brain and muscles.

Mrs Knowles will spend about five months in isolation with Jace followed by a stint living in a unit outside of the hospital when Jace will be monitored daily.

The community has embraced the Knowles family.

A computer package donation from Port Macquarie business PC Pitstop is the latest act of kindness.

 “It’s an absolute lifeline,” Mrs Knowles said about the computer.

“We were so shocked, it was unbelievable.”

The laptop will help Mrs Knowles keep in touch with her husband and children Tyla, 12, Elise, 10, and four-year-old Lacey, and will allow her to continue studying medical administration while in Sydney.

Jace can watch movies and play games on the computer when he is well enough.

Port Macquarie MP Leslie Williams helped link the family with services and approached PC Pitstop to assist the family to stay in touch.

Mrs Williams said the Knowles family was one of many families with children who had additional needs.

“The whole community spirit is just so inspiring,” she said.

PC Pitstop owner Ben Waters said the family’s story played on their heartstrings.

“They never ask for anything and they are staying so bright, chirpy and positive,” he said.

A fundraising committee from Columba Cottage Early Learning Centre has collected $25,000 and aims to double that by the end of the year.

About six staff will help look after the girls at times so the family can have as normal a routine as possible.

Jenna Clapton from Columba Cottage Early Learning Centre said Jace was mature beyond his years with an infectious personality.

Port Macquarie City Lions Club and a Lions foundation provided $7500 towards a car lift, and Variety the Children’s Charity came on board too.

Mrs Knowles said she was amazed at the town’s support.

“We are just so appreciative and thankful for everything,” she said.

“Without them, this time would have been a lot harder for us.”

She thanked Mrs Williams, her senior advisor Terry Sara and PC Pitstop for their help with the computer donation and the community as well.

Thanks to the Port News for this story and image.
 

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[Kerrie Eggins]| [Owner] | [Inland Hunting Properties]

Tell us about your business: We are a business which has been around since 1992. We organise hunting tours in Australia.

All shooters must have their relevant state shooters licenses and we also accept bow hunters and some properties are available to doggers.

Some properties make sure all who enter their property are members of a hunting club also.

Feral animals are a massive problem to farmers livestock and crops. Our hunters help to keep these numbers down.

What's been your most outstanding achievement? Our hunters have actually come across poachers who enter the properties illegally and the owners have been able to prosecute them.

How do you WOW your clients? We have clients in the owner of the property and also the hunters themselves. By giving honest advise to the hunters on relevant game activity. We also look after our regular hunters and notify them when we have a new property become available for the first time. They will be the first people we send there. Our property owners are very happy to have responsible hunters through our company helping them with their feral problems.

What are your top 3 technology tips? Keep all data with a good back-up system. Have a specialised IT team who you trust. After all, they are the ones we need if something goes wrong and it can affect business stoppages. Make sure anti-virus is up to date.

What can't you live without? Phone and Emails!

What value and benefit have you or your business gained by being a client of PC Pitstop? Ben and the team have protected our business computer systems for many years. They offer second to none in promptness and attitude to our problems. They
are always diligent in the service they provide and will follow up with feedback on the performance of their employees.

otp western hunting logo 

Contact Kerrie and Western Hunting

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Website:www.westernhunting.com.au

Facebook:Inland Hunting Properties 

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Tell us about your business: Port Macquarie Day Spa is located in the heart of the Cbd forming part of the Rydges Complex. We offer an escape from the real world with beautiful pampering treatments and attentive staff in an oasis of tranquillity. At Port Day Spa we cater for all, we also provide results driven treatments such as Permanent Hair Reduction, Microdermabrasion and Chemical Peels.

What's been your most outstanding achievement? We have been nominated each year in the Commonwealth Business awards and were announced winners in 2011 and finalists in 2012.

How do you WOW your clients? We take great care in delivering a tranquil environment with soothing music, the ambient glow of burning candles and our caring professional therapist. All is attuned to provide you with the relaxed atmosphere you deserve.

What are your top 3 technology tips? My first tip would be Convenience- At Port Day Spa; we offer an online booking system as well as our all new online store and gift vouchers purchases. Meaning you can jump online at any time and make your next booking or purchase, without leaving the house or office. Plus we provide Free delivery on all product purchases.

Simplicity- I believe that technology should be simple to use, all our online systems are easy and quick to use.

Backup- If you have ever had your computer crash you will know all too well what it feels like to lose your work. I have thankfully always been very big on backing up regularly and this has certainly saved me in the past.

What can't you live without? I couldn’t live without my phone, usually the first thing I pick up before my wallet! The ability to check emails on the run, do the banking and access social sites is so convenient. Bust mostly I couldn’t live without my 2 beautiful boys (puppies that is!) and wonderful husband.

What value and benefit have you or your business gained by being a client of PC Pitstop? PC Pitstop exudes professionalism with helpful, friendly, attentive staff. Nothing is ever a problem, they take the time to explain processes and give helpful advice on enhancing website features. 

My PC Pitstop B2B Offer

$20 gift voucher for Mum when you spend $90 or more at PC Pitstop

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jamie sam 
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    E:
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  • Read more on the Port Day Spa website
    W: www.portdayspa.com.au 

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Congrats Tristan! Vote for PC Pitstop Technician Tristan Piper in the Port Macquarie News Employee of the Year Awards via the paper forms and go in the draw to win a weekend away for two just for doing so!

Tristan Piper - PC Pitstop copy

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