Business Technology IT Support

Demystifying business BS

I thrive on pulling back the curtains and demystifying business BS, and helping you plug the latest technology straight into your processes, so you can take your business to the next level.

I always love to hear feedback from people about how I’ve helped them. So if you have any questions at all, or want to see how we can work together, feel free to get in touch!

Ben Waters, Founder, PC Pitstop

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In 25 years I’ve learned an incredible amount about how to start, grow and operate a successful business, and now I want to pass this knowledge on to you with this eBook series.

Productivity eBooks

24 hours may not be enough for a day to work on our list of business goals or things to do. However, there are several tips or ways how you can stretch your working hours and maximize them. So in this ebook, you will have 11 tips to increase your business productivity. If you take it seriously and follow by the heart, you may see an increase of performance and great results as well.
There are two ways to improve productivity in your workplace. You can either work longer hours or be more deliberate about how you operate and what you do. We all know doing the former will lead to burn out. So this eBook is designed to help give you some strategies to increase your productivity without sacrificing more of your precious time.
Enhancing productivity isn't about toiling endlessly or sacrificing your valuable time. Instead, it's about optimizing your approach and actions. This ebook presents you with a wealth of proven strategies to boost your productivity, whether you're in the workplace or at home. Say goodbye to burnout and hello to a more efficient and fulfilling life.
Happy customers and happy employees go hand in hand. Without happy customers, your business wouldn‘t exist. But without happy employees, your business wouldn‘t exist either! Making sure my team are comfortable in their roles and feel valued is the main reason why PC Pitstop is a 7-time award-winning business. None of those awards would have been possible without my team. I‘ve learned so many crucial lessons during my business journey about customer service and work culture, and I‘ve put them all together in the eBook for you.
In this eBook we‘re going to go over some of the policies and procedures any business should have in place. While it might not seem like a vital part of your business, having the right policies and procedures in place will save you time when onboarding new team members, and potentially a lot of legal headaches. Some industries are required to have certain policies in place.
Step Back to Let Your Team Step Up is a valuable resource for leaders at all levels, from seasoned executives to emerging managers. It provides a roadmap for transforming your leadership style, ultimately leading to a more engaged, innovative, and high-performing team. Whether you're seeking to enhance your leadership skills or revolutionize your organization's culture, this ebook offers actionable guidance that will set you on the path to leadership excellence.

Tech Guides

A photo can be incredibly valuable when you think about it. It captures a moment in time that can‘t ever be copied. That‘s why it‘s a no-brainer to back up your photos. Google Photos is one of the most reliable cloud storage platforms, and it has all the essential features to help you organise and enhance your images. This eBook is going to help you back up your photos in an easy-to-understand way.
How much time do you waste every day trying to find that important file? It can add up to a lot over time! Here‘s a quick and easy process to help you learn how to easily store and file your electronic files on your computer for quick and easy future access. Save time and become sufficient - allowing you to get more done each day!

Marketing eBooks

Instagram has become one of the most popular social media platforms in the world, and is a vital tool for marketing and advertising. Utilising Instagram as a valuable resource can be difficult if you‘re not familiar with the platform or creating visually pleasing images that users will love and engage with. This ebook is the perfect tool in making sure that your posts will encourage viewers to interact and engage with your profile and increase your businesses influence. 
In our technological world, the face of marketing is constantly changing. As technology progresses, there are always new ways to capture and engage the attention of our customers. Video content is a great way to build trust and connect with potential clients. This ebook discusses the details of creating engaging video content for marketing and promotional purposes.
LinkedIn is a great tool that is used to help professionals connect with each other. It has become a kind of online resume, complete with referrals and reviews, that is now used by many recruiters to seek out new talent. Whether you are updating your existing profile or creating a new one, use this ebook to ensure that your profile has all the information needed for your professional online profile.
As technology develops, an increasing number of innovations are emerging that make it easier to do business. Google drive is one of these innovations. As a Cloud storage system, it offers many unique benefits that other office suites simply can’t provide. Whether you use it to supplement your office suite or completely replace it. Here are six reasons why it is worth using Google Drive for your business.
Statistics show that building a certain level of trust with your clients will lead to about 95% of the sales that your business will achieve. It is important to use sales techniques that will make your potential customers feel comfortable when attempting to gain their trust. This ebook will provide at least seven different trust-building elements for customers that will ultimately lead to more sales.
Marketing can be one of the most difficult and costly elements of successfully advertising a business. However, there is a wide range of marketing strategies that can be used to boost your sales and popularity. Technology is constantly changing the face of sales and marketing. This ebook discusses the details of marketing, particularly the benefits of inbound versus interruption marketing. It will help you achieve organic traffic and gain a long term client base.
Your website is the most important tool for communication and sales in the digital space. If done well, your website will provide an easy, trust-building experience for your customers, ensuring that they keep returning. This ebook breaks down the elements of creating a great user experience and suggests many ways to introduce them to your website. 
Google is a household name amongst brands, and it continues to dominate online searches, technology, and data sources. Encouraging customers to leave a Google review is almost guaranteed to increase sales. Whenever potential customers are considering buying your product or service, positive reviews from other customers are a huge help. This ebook lists all the benefits of positive Google reviews and helps you to achieve them.
Your (Currently) Free Google Business Profile is now your page zero of your website. Studies have shown that over 90% of people have visited a business or contacted them after searching for it on Google Maps. Your Google Business Profile listing is what enables your business to appear on Google Maps, and so it‘s a no-brainer why you should have your business listed! This ebook lists all the benefits of optimizing your Google Business Profile listing to increase sales within your company.
YouTube has become a marketing giant and is a great tool for engaging with a larger target audience. Creating video content is an effective way to build trust and connect with potential future clients. This ebook discusses the details of creating engaging video content for marketing and promotional purposes for any product or service.
Having a webpage that appears in the top search results on Google boosts the traffic to your site and the sales of your product or service. Getting into the first few search results can be a challenge for anyone. Learning a few simple SEO tips can help you achieve this goal. While SEO can be confusing, this ebook will outline what you should be focusing on in order to boost traffic and sales.
Content Marketing is a cheap and creative way of advertising your business on a large scale. The best part is that you are probably already familiar with one of the many platforms that can be used to obtain more sales and boost traffic. This ebook will show you how to utilise different content marketing platforms and gain all of the benefits that these sites can offer. 

Personal Development eBooks

Motivated people aim to become more productive and more efficient in order to lower stress levels. The busier we are, the easier it is to neglect the task of staying organised. This ebook breaks down organisational basics into three simple categories so you can make the most out of the space in your office and become more productive today!
Positive thinking is often easier said than done. Many people struggle to maintain a positive outlook in stressful situations. However, positive thinking can benefit your health, mood, and your business. Statistics show that people with a positive attitude achieve higher sales and experience more opportunities in their career. See what positive thinking can do for you and achieve it all using this ebook. 
Success looks something different to each individual person. Whether you aim to be successful in your business, career, or family, success often requires developing positive habits that leave you feeling more focused. In order to create this ebook, we have researched the seven habits of some of the world‘s most successful people. Use it to incorporate these simple yet surprisingly effective habits that are almost guaranteed to boost your success.
There is one thing that many small business owners seem to forget as a critical element to their success - their health! Being tired and stressed while trying to run your business can lead to a lack of creativity, productivity taking a nosedive and even endangering your health. Sometimes, a day off is exactly what you need to find your enthusiasm to start off your work week.
Travelling is a great way to broaden our horizons and see things from a whole new perspective. Travelling can recharge you and leave you feeling more creative and more productive. This ebook will show you the many benefits of travelling and outline all of the opportunities that it can create for your business.
“Personal Development a Priority“ is a transformative ebook that empowers readers to prioritize their personal growth. It offers practical strategies for enhancing self-awareness, setting meaningful goals, and mastering essential life skills. This ebook is a valuable guide for anyone looking to unlock their full potential and create a more fulfilling life.
Maintaining a successful business and meeting goals can prove to be a challenge, throwing obstacles for you to overcome. The most important thing that you can learn to do is persevere. Wake up and make a miracle out of every morning in order to continue reaching new goals. This ebook will inspire you to stay determined, stay available, and continue making your dream a reality.